Great stay. I was comfortable in my room, the staff was attentive, pleasant, and welcoming, and the breakfast had extra touches beyong basic hotel amenities. You can tell the manager cares.
I'm a Platinum Member and stay at Holiday Inn Express on many occasions. The breakfast was very disappointing. The Wifi was slow. The building was very dated and had the style of a hospital. Didn't see much in the way of a staff. The girl at the desk was very indifferent. The office chair for the room wasn't right for the desk. Just not a place for a business stay. I gave it two stars because the place seemed clean.
Unfortunately was so displeased with my stay I am actually going to write a review that I wish was positive.
The hotel is undergoing extensive renovations and it would be nice if they would somehow alert you to that on IHG. The staff was friendly however I was not greeted as a Platinum Member (not a deal breaker) The room had allot of issues broken lamp shade, worn out finishes on the bathroom door and mirror to the point of looking nasty. No clock radio or clock in the room, air/heater unit would not stay on kept cutting out. Breakfast was ok, and the wireless slow. The pool was closed and drained but no one working on it? The 2nd floor construction was nice to wake up to at 8am when I really needed to sleep in a little from working late. It was right over my room awesome. Anyway, take your chances or move on down the road on this one. They may just want to close this place so they can bring it up to proper Holiday Inn standards quickly instead of doing a 1 year renovation!!!!! Good Luck
The breakfast was kinda crappy, but they were remodeling and there is hope. To me breakfast is not an additional thing, it is included with any modern hotel stay. The stars ✨ it earned are all from the room, which was new and very comfortable.
We stayed at this location on Wednesday 10/11/17. The staff was friendly however our stay was not that impressive. We were told that the breakfast would be phenomenal with cinnamon rolls and blueberry muffins which was a reason we stayed and they did not have them. We also had trouble with the phones working and be able to reach the room. Our keys would not work most of the time and had to go get new keys. I have stayed at holiday inns across the country and have not ever had a bad experience until now. I Will not be staying at holiday inn again unless willing to correct the issue. I was bitten by a spider during my stay. One door did not work to come in or out. I Will be posting to social media about my experience to let my friends and family know about my experience.
Holiday Inn Express Fort Wayne East New Haven is a US Lodging based in New Haven, Indiana. Holiday Inn Express Fort Wayne East New Haven is located at 11205 Isabelle Dr, New Haven, IN 46774, USA.
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